You and Your General Practice describes what practices and patients can expect of each other. Patients are encouraged to be on time, be prepared, and avoid wasted appointments by cancelling early. Patients can ask to be supported by general practices in a variety of ways (for example, by making reasonable adjustments). You and Your General Practice also describes how patients and their representatives can give feedback or raise concerns.
For further information on the You and Your General Practice guidelines for patients, please follow the link below.
Further information on how to contact the NHS West Yorkshire ICB is available at: Contact : West Yorkshire Health & Care Partnership