Our Patient Participation Group (PPG) is a team of volunteer patients who work closely with Kensington Partnership to help shape and improve our services.
The group offers valuable insight into what matters most to our patients, provides honest feedback, and helps us understand the “behind the scenes” impact of the decisions we make.
Through regular meetings, the PPG ensures the patient voice is heard, supports new ideas, and plays a key role in how we continue to develop. If you’re interested in making a difference and helping us improve care for our community, we’d love you to get involved.
Register to become a PPG member
PPG Sign Up
Who can join?
Any registered patient at Kensington Partnership is welcome to join – we welcome PPG members from all ages, backgrounds and experiences.
No special skills or training is required, just a genuine interest in improving patient services.
Why join the PPG?
Have your voice heard and influence how the practice develops, learn more about how the NHS and practice works behind the scenes, support local initiatives & meet other patients who want to make a difference.
How does the PPG meet?
PPG meetings are quarterly and held in-person. The meetings usually last a couple of hours with light refreshments provided.
How do I become a member?
You can speak to a member of reception who will hand you a registration form
Frequently Asked Questions
Do I have to attend every meeting?
No.
Whilst we appreciate other things may crop up from time to time and some PPG meetings might be missed, continued absences may mean removal from future PPG invites.
We are considering running hybrid PPG sessions in the future – which are held online as well as in person.
How much time is required?
As much as you are comfortable with.
We meet quarterly for a few hours with potential other events within the practice you may be interested in attending.
Do I need any qualifications or experience?
Just a commitment to service improvement and your time is all we ask.
We do not ask our PPG members to have certain skills or experience.
Can I use the PPG to complain about the practice?
No. We have specific procedures for making a complaint.
The PPG is constructive and collaborative – working on the GP practice as a whole, not specific issues.